Phone lines are open from 8:30 each morning (Mon-Fri) to book a phone consultation with a GP. These are subject to capacity and once full, only emergency calls will be taken. If you need to be seen face to face, you will be.

New patient registration guide to GP services

Currently suspended due to Covid-19 - unless you are new to the area or without a GP

The practice covers a radius of approximately six miles from the health centre east of the river Lagan, including Ballybeen, Upper Braniel Road, Manse Road -Four Winds and Holywood.

To register please fill in a registration form complete with photographic ID and proof of your address. All registration forms can be collected from the surgery, you will then be asked to attend for a new patient medical with our practice nurse, your registration is not complete until this is complete.

If you are housebound the practice staff will make alternative arrangements.

Guide to patient services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

A patient guide to GP services

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Download the Temporary Resident Registration Form